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Creating a safe and welcoming environment, where everyone is respected and valued, is at the heart of safeguarding. It’s about making sure an organization is run in a way that actively prevents harm, harassment, bullying, abuse, and neglect. It’s also about being ready to respond safely and well if there is a problem. Everyone in the organization has a role to play in safeguarding. It should become part of your day-to-day activities.



The term safeguarding is used to define actions taken to protect vulnerable groups from harm. This harm might come from adults or other children and,

as someone working closely with vulnerable groups, it’s important you understand what safeguarding is and why it’s important.


PPFN Safeguarding Commitment

As outlined in the PPFN’s Safeguarding Framework and Code of Conduct, PPFN is committed to safeguarding all who come into contact with it, including the people we serve, volunteers, employees, contractors, and all workers. This includes safeguarding from any bullying or harassment at work. PPFN is committed to ensuring that its governance procedures help reinforce this vital work.


PPFN SafeReporting

PPFN SafeReport is our independent, confidential reporting service. Concerns about any of the matters listed above should be reported. If you are concerned something has happened, you do not need to be an expert on the issue – you just need to report your concern.


Why should I report a concern?

If you do not report concerns, PPFN may not be aware that these rights and responsibilities are not being upheld nor can it do anything to rectify the situation. Cultural change may be led by senior colleagues, but it will not be possible unless everyone takes responsibility for that change and does their bit. This includes reporting anything that concerns you.

An effective reporting mechanism enables PPFN to understand what has gone wrong and to identify and put in place proportionate and effective support, a formal response, and where necessary, corrective actions. PPFN is accountable to its donors and regulators, who expect to be informed of a range of serious incidents including fraud, abuse, exploitation, and harassment.


Who should report

Anyone can report a concern, including PPFN’s clients, members of the public, and anyone working or volunteering for the PPFN Secretariat, collaborative partner, donor, etc.


How to report a concern

Concerns can be reported to PPFN SafeReport by anyone

       24 hours a day | 7 days a week | 365 days a year

Web or Mobile Intake

   Email us here


Telephone Intake

Calls are free. Supports 4 nationally used languages. You can find the relevant telephone number here: +2348124983697 (Toll-free on MTN)


What can I expect when I report a concern?

When a concern is reported, it will be prioritized and assigned to a nominated individual to progress; an Incident Coordinator. The contents of your report will only be shared with others on a strict ‘need to know’ basis in accordance with PPFN’s Confidentiality and Information Sharing Policy.

Incident Coordinators are responsible for reviewing concerns and deciding on the appropriate and proportionate response on a case-by-case basis; confidentially and in accordance with PPFN’s values, policies, and procedures.

A response is the approach and the actions required to progress your report to a conclusion. The specifics of the response progress, the time this takes, and the actions required, depend on the content and complexity of each individual report and the people named in the report.


How will I know what progress is being made?

If at the point you reported a concern, you provided an email to receive notifications about progress, you will receive an email informing you that there is a message about your report that you should access and respond to or note.